Suspense Ô Lire En ligne Management des compétences: Construire votre référentiel Kindle Auteur Alain Labruffe

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Extrait de l introduction La norme ISO 9001 pr conise l laboration de r f rentiels de comp tences ainsi que l valuation r elle des comp tences des collaborateurs, afin de d crire des fonctions, puis de mettre en oeuvre l am lioration continue de ces comp tences Nous nous proposons d indiquer comment faire afin de donner corps ce concept h t rog ne de comp tence Nous pr sentons dans cet ouvrage un recueil m thodologique l usage des dirigeants, des managers, des formateurs et des gestionnaires de la fonction personnel qui veulent, au del du d veloppement d une philosophie humaniste, mettre en oeuvre une v ritable strat gie de communication bas e sur des actions concr tes de management relationnel des ressources humaines MRH Nous laissons d autres le soin d indiquer les aspects sp cifiques l administration du personnel pour nous focaliser sur le management relationnel et la gestion de l homme au travail dans ses aspects psychologiques, affectifs et motivationnels Ces aspects repr sentent l nergie motrice des ressources humaines laiss es souvent en jach re par une gestion administrative et l gale du seul contrat de travail Nous verrons comment le r f rentiel de comp tences est l instrument par excellence pour instaurer une gestion sensible des ressources humaines en favorisant la progression de la norme sp cifique FDX 50 183 Par ailleurs, nous voulons montrer, contrairement une id e r pandue, que l on ne fait pas de communication, encore moins de qualit C est par l instauration d actions inscrites dans des proc dures concert es et des m thodes de gestion des ressources humaines que communication et qualit peuvent tre g n r es Une fois ces actions instaur es, il s agit de maintenir leur performance initiale un niveau suffisant pour mobiliser l nergie de l ensemble du personnel et stimuler les motivations n cessaires relever tous les d fis lanc s actuellement aux organismes efficacit , comp titivit , mondialisation, qualit et service rendu tous les protagonistes internes et externes du syst me de production de mati res premi res, de produits finis, de services, d ducation, de culture ou de soins.Manager efficacement les comp tences de son personnel est lune des cl s de la r ussite dune entreprise, les responsables des ressources humaines en sont bien conscients Mais encore faut il savoir comment sy prendre En effet, que se cache t il r ellement derri re ce concept de comp tence Comment laborer et mettre en uvre un r f rentiel dans son entreprise ou dans son service, comme le recommande la norme ISO 9001, en vue datteindre lam lioration continue des comp tences Ces questions, Alain Labruffe en est un minent sp cialiste Dans cet ouvrage, cest la m thodologie pour construire un r f rentiel de comp tences quil pr sente, explique et commente On y d couvre un outil performant pour construire, auditer et corriger son management relationnel, ainsi que la fa on de faire vivre dans une entreprise, quelle quelle soit, cette notion incontournable quest la comp 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