✓ Désamorcer les conflits relationnels par l'analyse transactionnelle ↠ Kindle Ebook Auteur ✓ Jean Yves Fournier Religion

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L ouvrage, illustr par 150 dialogues pris sur le vif, vous permet de trouver des r ponses adapt es face aux conflits relationnels du monde du travail et vous montre comment exercer une autorit ne suscitant pas le conflit. Il vous explique comment r agir si vous tes en butte l hostilit ou aux agressions d un sup rieur hi rarchique ou si vous tes en conflit avec des coll gues Il vous aide ainsi entretenir avec votre environnement des relations positives et instaurer une communication intellectuelle, affective et sociale, fond e sur le respect d autrui et de soi m me. Si vous tes formateur et que vous voulez analyser les failles des processus de communication et en d velopper les aspects performants, vous trouverez ici une analyse fine et pouss e des transactions elles m mes. 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